Callosseum Call Centre
Customer Support Dedicated Teams Technical Support Tailored to Your Needs
Call Centre For Your Business
With us, you get reliable, transparent and fully dedicated partners, great flexibility and control over the whole process. By working together, we make your venture a great success.
What we offer
Customer & Technical Support
SMS, e-mail, chat support
All major European Languages readily available
More exotic languages upon request
Certified translation to over 65 languages
Relax, we take over from here
We deliver the whole team - you retain full controll
We recruit your team based on your requirements
You can have the full control of the recruitment process – we filter through the current team members and new applicants and organise interviews
Otherwise, we do it on your behalf and, in both cases, take the full responsibility as an employer
We ensure that your team works as agreed and deal with all the statutory requirements whilst you maintain the full control
Exceptional service for half the price
Belgrade is a vibrant city, attracting almost 2 milion talented people
with high education and a high level of spoken and written
Spanish, German, English, French and Italian as well as other European languages
Belgrade is a good non-EU location for setting up a growth team
that can give their best at the job they do at half the price you’d pay in the EU.
keep track of our performance
Net Promoter Score | Average Handling Time | Service Level | First Call Resolution | Sales Conversion Rate
Key Performance Indicators listed above are usually required or applicable to majority of our projects.
Our current clients measure our success and ROI based on number of generated leads and/or if agreed targets are reached each month.
Company core values
Proactive “can do” attitude with client’s needs first
Pride in work – reputation outweighs profit every time
Teamwork and client-centric culture
Integrity: responsibility, honesty and trust
Commitment, consistency and attention to detail
become a partner
By joining our team of operators,
you embark on a journey full of new people and opportunities.
Come and find out for yourself.
Check out our workspace
Become a part of our team and enjoy our spacious new office in GTC Green Heart Complex located in New Belgrade.